Legal

Website Terms and Conditions
Welcome to our Website. If you continue to browse and use this Website you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy, a copy of which is available below: www.seaworldabudhabi.ae govern our relationship with you in relation to this Website (the “Website Terms and Conditions”). If you do not agree to any of these Website Terms and Conditions, you must not use this Website.

About Us

SeaWorld Abu Dhabi (the “Park”) and the domain www.seaworldabudhabi.ae (including its subdomains) (the “Website”) are operated by Farah Experiences L.L.C., which is referred to herein as “Farah” or “us” or “we”. The term “you” refers to the user or viewer of this Website.

Copyright Notice

This Website domain name is registered by SeaWorld Parks & Entertainment, Inc. The Website content constitutes copyrighted property which is owned by or licensed to (as applicable):  SeaWorld Parks & Entertainment, Inc. or any of its affiliates, Miral Asset Management LLC and Farah Experiences L.L.C. All rights in this Website domain name and all Website content are reserved. You may not, except with express written permission of the copyright owner(s), distribute, reproduce or commercially exploit any Website content.

Prohibited Uses

You may not use this Website:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is fraudulent, or has any fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm others in any way;
  • to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam);
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware (each a “Virus”);
  • to reproduce, duplicate, copy or resell any part of this Website;
  • to access, interfere with, damage or disrupt any part of this Website, any equipment or network on which this Website is stored, any software used in the provision of this Website, or any equipment or network or software owned or used by any third party,each of which is a “Prohibited Use”.

 

We do not guarantee that our Website will be secure or free from bugs or Viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Trade Marks

Use of the SeaWorld, Farah or Miral names, brands or logos is prohibited without our express, written approval or the express, written of the trade mark owner. Our right to allow you to use this Website does not provide any right to use such names, brands or logos. You may not use such names, brands or logos in any way in connection with your business (to the extent relevant).

The SeaWorld name, brand and logo are licensed by SeaWorld Parks & Entertainment, Inc. or its affiliates to Miral Asset Management LLC and Farah Experiences L.L.C. The Miral Asset Management name, brand and logo are licensed by Miral Asset Management LLC to Farah Experiences L.L.C.

Social Media Rules

The Park’s social media pages are intended for you, so that you can come and join the conversation, connect with other people and have fun sharing your thoughts and ideas. We want our online communities to be a place where everyone can feel comfortable, which means that there are rules of play. To ensure that visitors of our social media pages may enjoy a positive experience we ask that you do not send, post, upload, use or reuse any content or comments (including photos and videos) which may be:

  • a violation of the terms and policies of the social media site concerned;
  • threatening, harassing, abusive, violent, inciting of violence or otherwise inflammatory;
  • encouraging of conduct that would be considered a criminal offence;
  • discriminatory, racist, sexually explicit, vulgar or offensive to other cultures;
  • unlawful;
  • promotional information, including links to third parties or their products or services;
  • political or religious activism;
  • infringing on any intellectual property, privacy, or publicity rights;
  • a solicitation of any personal or private information from any individual;
  • defamatory;
  • false, fraudulent or misleading;
  • spam, corrupt or containing Viruses;
  • off topic or unrelated to the Park; or
  • otherwise inappropriate for our social media communities.

 

None of Farah, SeaWorld Parks & Entertainment, Inc. or any of its affiliates, or Miral Asset Management LLC endorses nor is responsible for the accuracy of any remarks, opinions, comments, suggestions and other information expressed or included in user comments and posts on our social media pages. We are under no obligation to oversee, monitor or moderate any of our social media pages. You are solely responsible for the content of your comments and posts on our social media pages. The use of any of our social media pages by a minor is subject to the consent of their parent or guardian.

Should you find any content or comments posted on our social media pages which you believe is not in accordance with either these Website Terms and Conditions then please report it to us here: socialmedia@farahexperiences.com. Finally, please be aware that Farah or its affiliates reserves the right to use, copy, distribute and/or disclose without compensation to you any content or comments that you post on our social media pages, including any ideas or information relating to the Park’s products. You represent and warrant that you own or have the necessary rights and permissions to use and exploit, and to authorise us to use and exploit, any content or comments that you post on our social media pages. You agree not to enforce any moral or ancillary rights in or to such content or comments against us or our authorised users.

We are excited to have you in our social media community and we look forward to hearing your thoughts!

Consequences

If you do not act in accordance with these Website Terms and Conditions, we will take such actions as we deem appropriate without notification including any or all of the following:

  • deleting or hiding from view any posts or material uploaded by you;
  • reporting you to the social media site concerned;
  • banning you from accessing this Website and/or our social media pages in the future;
  • commencing legal proceedings against you; and
  • disclosing relevant information to law enforcement authorities.

 

Governing Law and Jurisdiction

The rights and obligations of the parties pursuant to these Website Terms and Conditions, all other policies and terms and conditions related to this Website and any dispute arising out of any of the forgoing are governed by, and shall be construed in accordance with the laws of the Emirate of Abu Dhabi and the federal laws of the United Arab Emirates.

You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Emirate of Abu Dhabi for any dispute rising under or relating to these Website Terms and Conditions and waive your right to institute any proceedings in any other jurisdiction.

General Terms

Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this Website meet your specific requirements.

Farah may change the content of this Website and these Website Terms and Conditions (in whole or part) at any time and without prior notification. You are expected to check this page from time to time to take notice of any such changes, as they are legally binding on you.

Certain software may be required to access or use this Website or (if applicable) to electronically open tickets purchased via this Website. Farah will not be liable to any user for any loss or damage caused by such software or arising from any inability to access this Website or tickets which is related to such software.

We assume no responsibility for the content of websites linked on this Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. All copyright and trade marks accessible via any such  links are owned by the respective web-site owners, or their licensors.

To the extent permitted by law, we exclude all express and implied warranties, representations and guarantees which may apply to this Website or any content on it or any products available through it, including with respect to the accuracy, timeliness, performance, completeness or suitability of the products, information and materials found or offered on this Website for any particular purpose.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITY, ARISING IN CONNECTION WITH: (I) USE OF, OR INABILITY TO USE, THIS WEBSITE; (II) ANY DELAYED OR FAILED PURCHASE OR DELIVERY OF TICKETS; (III) USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON THIS WEBSITE; OR (IV) ANY VIRUS THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THIS WEBSITE OR TO YOUR DOWNLOADING OF ANY CONTENT ON IT, OR ON ANY WEBSITE LINKED TO IT.

You undertake to indemnify, protect, release, hold harmless and keep indemnified Farah, its affiliates and their respective officers, directors, managers, employees and agents from and against all or any costs (including legal and professional costs and expenses), fees, claims, demands, suits, proceedings, actions, expenses, loss and damage arising from any use of this Website by you, any breach or non-compliance with applicable terms and conditions by you and any claims by any party related to or arising from the actual, intended or promised exchange, transfer or resale of tickets by you. All indemnified claims shall be defended or settled by Farah or its affiliates. At the sole discretion of Farah or its affiliates, you may be allowed reasonable participation in the defence of any such claims or settlement discussions.

Each paragraph of these Website Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with these Website Terms and Conditions.

You may not assign, sub‑license, sub‑contract, transfer or otherwise dispose of any of your rights or obligations under these Website Terms and Conditions without our prior consent.

These Website Terms and Conditions (together with any specific terms and conditions referred to within them) contain the whole agreement between us relating to your right to use the Website and supersede all previous agreements between us relating to it. You acknowledge that in agreeing to these Website Terms and Conditions you have not relied on any representation, warranty or other assurance except those set out in these Website Terms and Conditions.

The Website is made available free of charge. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Privacy Policy

Seaworld Abu Dhabi and the domain name ‘www.seaworldabudhabi.ae’, including its subdomains (this “Website”), are operated by Farah Experiences L.L.C., who is referred to herein as “Farah” or “us” or “we”. The term “you” refers to the user or viewer of this Website.

We are committed to ensuring that your privacy is protected. This Privacy Policy sets out how we use or protect or where we may store or how we may process or transfer any information you give us when you use this Website. If you continue to browse and use this Website you are accepting and consenting to the practices described in this paragraph and as set out below.

1. Information we collect relating to you

We may use, process, store or transfer the following information about you:

  1. Personally Identifiable Information. This is information that personally identifies you, including your full name, nationality, country of residence, email address and telephone number.
  2. Non-personally Identifiable Information. This is other information which, by itself, cannot be linked to an identified person. This could include information such as your gender, your marital status, whether you have children, the times and dates you use our services, your country of residence and your preferred language.

2. What we do with the information we gather

We require this information to understand your needs or to provide you with better information, such as for the following reasons:

  1. to send you requested news updates;
  2. to improve our products and services; and
  3. to periodically send promotional emails about existing products and services, new products and services, special offers or other information which we think you may find interesting.

From time to time, we may be required to disclose such information to government bodies that have the authority to obtain such information. In addition, information may be stored, processed or transferred by us or by third parties to or from jurisdictions other than the UAE (including the European Union) for that purpose and accordingly, you provide your express consent to such storage, processing or transfers.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You are responsible for maintaining the confidentiality of any password or account details (as may be applicable from time to time) and are fully responsible for all activities that occur under your password or account.

4. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

5. Links to other websites

Our Website may contain links to other websites of interest. However, once you have used these links you leave our Website and you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

6. Controlling your personal information

We will not sell, distribute or lease your personal information to third parties other than our affiliates unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please notify us and we will promptly correct any information found to be incorrect.

Please feel free to contact us to ensure your information is accurate:
T: +971 2 496 8000
E: info@seaworldabudhabi.ae

7. Opting out

Based on your original request we may occasionally send you our latest updates, promotions and news to your email address. If at any time you would wish to unsubscribe or opt out, you may do so by using the one click unsubscribe link at the bottom of our emails.

8. Updates

We may change the Privacy Policy (in whole or part) at any time by updating this page and without prior notification. You are expected to check this page from time to time to take notice of any such changes, as they are legally binding on you.